Returns & Exchanges at ZAPDRESS
We want you to love your new style, but if you are not completely satisfied, we offer easy returns on all unworn items with original tags within 30 days of delivery.
1
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Securely pack the items in their original packaging, ensuring all ZAPDRESS tags and labels are still attached.
3
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing